Random picture

Stork on a nest at the Badi Palace, Marrakech, by James Bromberger

Photographs

Browse the gallery of photos; copy with attribution (high-res available if you need). Recent sets:

Dundee Wharf London December 2009 28/Dec/09
Kerak 23/Apr/09
Wadi Rum 23/Apr/09
Petra 23/Apr/09
Dead Sea Resort 23/Apr/09
Various 23/Apr/09
boston 4/Jun/08
Waddesdon 4/Jun/08

See the private gallery (password required).

Calendar

May 2012
Sun	Mon	Tue	Wed	Thu	Fri	Sat
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28	29	30	31

Greenwich Mean Time (UTC/Zulu).

Code projects

I contribute to Debian and CPAN; see Programs for more.

MySQL and BLOBs

Microsites

Perth — 1995: Small site on Perth, Western Australia
Wedding — 2005: Our wedding web site.
UWA Virtual Tour — 1995: A nethack-esq tour around UWA

Work and career

Vibrant Media: Global Network Operations Manager, London
Fotango / Canon: Manager/Lead Sys Admin, London
Hartley Poynton/JDV: Sys Admin, Perth
UWA: Sys Admin, Perth

CV for roles in Perth, Australia.

My Links

[Home] programs/ RequestTracker/ SLAs/

Request Tracker (RT) from Jesse Vincent (Best Practical LLC) and contributors is a solid Trouble Ticket mangement system. After a time you'll want to start to measure your performance on resolving issues: thats what Service Level Agreements (SLAs) are all about.

RT is flexible enough that you can do this any way you want; here I am documenting what I have tried.